Client Stories

Pam Whitnack has a proven track record of delivering exceptional service to clients. Her previous clients have consistently praised her professionalism, expertise, and dedication to their needs. From start to finish, Pam is committed to providing the highest level of service and ensuring clients are completely satisfied with the results.

“I would like to give Pam Whitnack my highest recommendation both as an executive coach and mentor. In her role as executive coach, Pam worked with me in individual sessions, and also provided education sessions and coaching to my team. Pam has amazing experience and depth as a health care leader, and brings that wisdom and thinking to the coaching experience. She does not “tell” but asks questions in a way that encourages me to actively think through issues, and come to my own solutions and action plan. Along the way, she has recommended a variety of very useful resources that have supported my self-directed learning plan and goals. In reflecting back over the last year, I can see clearly where I have grown and developed my skills as a senior leader, and also how that has helped me to develop skills and encourage growth in my team. Pam showed not only content expertise, but shared unique insights and exhibited a sincere passion for her work, as well as respect and integrity for the individuals and groups she worked with.”

~ VP, healthcare

"Pam has been a terrific coach and role model for me. She has a tremendous understanding of large public sector organizations and is able to relate to the challenges I face in my role. Her extensive experience in senior leadership positions in health care, her financial and management training and her ability to understand issues quickly and provide appropriate comments make her an excellent support for Leaders."

~new leader in healthcare

“I worked with Pam Whitnack as my coach for approximately six months. This was an experience that benefited me both professionally and personally. Pam is wonderful to work with – she is understanding, compassionate and caring, yet at the same time she can be tough. I felt safe talking to Pam about anything and did not feel that she was judging me, or thinking that I was foolish. Pam has a wealth of business and life experience and she shared many of her own stories, which I found added value to our discussions. Through Pam I was able to look at situations and issues in different ways. This does not come easily however and will require continued practice and discipline. Pam helped me in many ways to move from ‘victim’ thinking to ‘leader’ thinking and made me think about how I could add more value to the organization. Going into this I had no idea what to expect, or if it was really something I needed do. Now I think that it was one of the best decisions that I have ever made. Thank you Pam.”

~Executive Director, healthcare

Are the conversations confidential?

The coaching relationship between the Coach and Client is founded upon mutual respect and trust. The central focus of the coaching relationship is the well-being of the Client. The Coach will keep the coaching conversations confidential and will not reveal any aspect of the coaching relationship to any outside party without the Client’s permission.
What can I expect from my Coach?

The Coach will: a) abide by the ethical guidelines of the coaching profession as defined by the International Coach Federation, including keeping all conversations confidential b) respond to the Client’s agenda, goals and needs for the relationship rather than imposing a direction agenda of the Coach c) listen carefully to what you say and ask questions that increase awareness d) provide safety, encouragement and support within an environment where the Client can relax and explore e) expand the Client’s view of what is possible and promote the discovery of new insights f) give the Client input, straight feedback and operate as a sounding board g) notify the Client as soon as possible of any changes in the Coach’s schedule h) wait at least 10 minutes for the Client to arrive for the coaching conversation before cancelling the session i) allow the Client to cancel the coaching relationship at any time if the Client assesses it is not a valuable use of their time
What is the difference between coaching and therapy?

Therapy is a way to get help with a mental health issue or receive extra support if you are going through a tough time. Coaching is focused on the future and seeks to unlock previously untapped sources of imagination, productivity, and leadership.
What is coaching?

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the Client to maximize personal and professional potential.
What is expected of me (the Client) in a coaching relationship?

As the Client, I agree to: a) make my learning a top priority b) permit my Coach to coach me c) agree to share all relevant information with my Coach d) communicate honestly, be open to feedback, and create time and energy to participate fully in the program e) be responsible for my learning and growth f) make specific requests when my needs are not being met in the coaching relationship g)be responsible for my actions and inaction h) trust that my Caoch has my well-being as their sole concern i) share with my Coach any concerns or discomfort about the coaching relationship, specific interactions between me and my coach, and my general coaching experience